Shipping policy

Orders are processed Monday through Friday, 11AM to 6PM, excluding weekends and holidays. If you need your order shipped out same day, your order must be placed by 2PM EST time. All in stock orders are shipped within 2 business days via USPS Priority Mail (3-4 business days) with a tracking number included.

We are not responsible for lost or damaged packages. Please ensure you have provided the correct shipping information when you receive your order confirmation email. You can make changes to your information or order - only - if the order has not been fulfilled and shipped. If a package is shipped with the incorrect shipping information, we must wait for the package to be returned to us - and then you must repurchase a new shipping label.

Once your item has shipped, you will receive a shipping notification email with a tracking number.  Please refer to that email for tracking information.

 

PICK-UP POLICY

Pick-up orders must be picked up within 10 days of purchase date. After the 10 days, you will automatically forfeit the right to any exchange or return.

Products that have not been picked up within 30 days will be donated to a local charity without notification or warning.

The Consumer is responsible to pick up their order in a timely manner.

If you want to exchange a store pick up item please refer to our Return Policy.